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Client Services Project Coordinator

Loon Creek Capital is seeking a Client Services Project Coordinator to join our growing team. Our firm provides consulting services and administrative support to angel investor and venture capital groups across the country. We are looking for a self-starter with excellent customer service skills to take the lead on delivering professional services to our clients.

This is an entry level position with unlimited opportunities for growth and expansion for the right individual.

To apply, please send your resume and LinkedIn profile to admin@looncreekcapital.com

Variable and flexible hours, approximately 20-30 hrs/week.

Position is 90% remote and working hours are very flexible. Perfect for a student or at-home parent.

Compensation: $15-$18/hour depending on experience

Responsibilities
Represent Loon Creek professionally, efficiently and courteously with our clients
● Ensure that all client projects are delivered on-time and within scope
● Deliver services utilizing established processes
● Contribute to continuous improvement of process and service offerings
● Manage and communicate changes to the project scope and project schedule
● Report and escalate to clients, management and other team members as needed
● Create and maintain project documentation
● Perform other duties as assigned


Systems/Experience Needed:
Google apps (Gdrive, Gmail, calendar, etc.)
● MS Office (Word, Excel)
● Database and/or CRM, Zoho preferred
Additional Experience Helpful:
● Customer service
● Project management
● Familiarity with finance and investment concepts
● Accounting, bookkeeping


Skills/Qualities:
Customer service, diplomacy, and professionalism
● Excellent communication skills, both written and verbal
● Time management and organization in order to meet deadlines

● Ability to contribute to and/or manage multiple projects simultaneously
● Highly organized and detail-oriented
● Ability to work with a range of personalities
● Ability to handle a high volume of variable details
● Ability to work accurately and efficiently with minimal supervision
● Ability to improve processes where appropriate
● Responsiveness
● Ability to learn new software as needed
● Professional appearance and conduct